Last updated: 27 March 2026

1. Introduction to our Vehicle Finance Division

The vehicle finance division of iloan New Zealand (“we”, “us”, “our”) helps you to find loans to purchase a vehicle.  We are not a lender and under this service we are not providing financial advice to you.  What we do is ask you about the loan you are seeking (for example, the amount and term you prefer) and confirm whether we think you’re likely to be approved by a lender (auto-approval). We then help you to make compliant loan applications and to complete the application process. We explain how that works below.

2. What is Auto-approval?

As part of our Vehicle Finance Division services, we will collect information from you about the loan you want, and your personal and financial situation,  and then assess that information using our auto-approval engine. That is based on 50+ years of car finance knowledge. Based on that assessment we will confirm whether we think a lender is likely to accept a loan application from you. The auto-approval:

·       is not based on any specific lender or loan

·       is not financial advice

·       is not a recommendation that you take out a vehicle loan

·       is not confirmation that the loan you’re seeking is appropriate or affordable for you (the relevant lender will assess that)

·       does not guarantee that a lender will give you a loan or that any approved loan will be on the terms you’re seeking.

If we provide auto-approval you will need to complete the loan application assessment and issue process with the relevant lender. We’ll help you with that. That will take more time and we have no control over the time the lender takes to complete its processes.

 3. What is our Auto-approval guarantee?

We guarantee the auto-approval we provide.  That means that, if we auto approve you but you cannot obtain a vehicle loan through us with weekly payment amounts up to the amount you disclosed to us when using our auto-approval engine (“Weekly Payment Amount”) , then we will guarantee that loan. However, we do not guarantee the amount that the lender will lend to you. That is decided by the lender based on all of your circumstances. Our guarantee is that we’ll promise the lender that we will pay the lender all amounts you fail to pay under the loan on the due date for payment (“iloan Payments”). That guarantee is subject to the following conditions being met at all times:

·       The lender accepts our guarantee of your loan.

·       The weekly loan payment amounts under the loan are no more than the Weekly Payment Amount.

·       You provide us with information and documents confirming your identity, and other information and documents we request, and we are satisfied with them in all respects (acting reasonably). That condition is required in connection with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.

·       All of the information you provide to us for the auto-approval assessment is complete, accurate and up-to-date in all areas.

·       You have been honest with us in all respects and have not been misleading in any way.

·       Your personal or financial circumstances don’t change in any significant way before the loan is made.

·       You comply with all lender requirements and conditions with respect to your application for, and entry into, the loan.

·       You don’t vary the loan terms offered by the lender before the loan is taken out or afterwards (except with our agreement).

·       You comply with all terms and conditions of the loan at all times.

The provision of that guarantee to the lender is our only obligation to you, if:

·       you cannot obtain a loan on that basis after we have provided you with an auto-approval guarantee; and

·       the conditions above have been met to our satisfaction (acting reasonably).

To the maximum extent allowed by law, you shall have no other claim or right against us with respect to an auto-approval guarantee whatsoever, and howsoever arising.

 If we make iloan Payments to the lender, you promise to pay us promptly on demand the value of the iloan Payments.

4. What does Our Vehicle Finance Division do?

Once we confirm your auto-approval we will:

·       Assist you to complete and submit loan applications to lenders.

·       Explain the features and details of lender offers to you (for example, loan term (length), interest rate, fees, and estimated repayments).

·       Talk with lenders on your behalf to help progress your application.

·       Provide you with copies of relevant documents (such as loan agreements and disclosure documents) supplied by the lender.

We do not assess whether any loan is suitable or appropriate for you (lenders will assess that) or give you advice on:

·       Which lender you should use

·       Whether the loan is affordable for you (lenders check that)

·       Which loan structure, term, amount, or interest type you should select

·       Whether you should or should not enter into any loan

·       Budgeting, debt management, or long‑term financial planning

·       Tax, legal, or accounting matters

Except to the extent of our auto-approval guarantee above, we do not guarantee:

·       That any application for a loan will be approved by a lender or that the loan will be made by the lender.

·       Any particular interest rate, fees, or conditions can be obtained (these are set by the lender and may change before final approval).

5. Your Responsibilities

You are solely responsible for:

·       Deciding whether to apply for a loan and whether to accept any loan a lender offers.

·       Carefully reading and understanding all loan agreements and other documents provided by the lender.

·       Seeking independent advice if you need help understanding whether a loan is right for you, including:

o   Financial advice from a financial adviser

o   Legal advice from a lawyer

o   Tax advice from an accountant or tax specialist

·       Providing complete, accurate and up‑to‑date information in your application, and letting us know as soon as possible if there are any significant changes after you make the application. Lenders will rely on this information when deciding whether to offer you credit.

6. Our Panel of Lenders and How We Are Paid

We work with a panel of vehicle lenders with respect to specific types of loans (which are not all lenders or loans available in the market).

We receive commissions, fees, or other benefits from lenders when your loan is approved and used by you. These are paid by the lender, not you.

Any fees we may charge you will be disclosed to you in writing before you enter into any loan.

7. About the car-finder service

If you take out a loan through our services we’ll refer you to a car-finder service (CF Service) that will help you to find your dream car at no additional cost to you. The CF Service is not our agent, and we don’t supervise or manage the CF Service. You’ll have a separate contract with the CF Service for the services they provide. We have no responsibility or liability whatsoever, and howsoever arising, for the acts, omissions, services or advice of the CF Service, or in relation to any vehicle you purchase through the CF Service.

8. Information about our CashCard

Once your loan is approved by the lender and ready to use, we’ll load your loan amount directly onto a digital card that sits in your phone's Apple or Google wallet, the “CashCard”. We do not guarantee that a car dealer will accept the CashCard as being enough evidence that you have the money needed to buy the car. The CashCard stores your loan information only and reflects the loan terms & conditions offered by the lender. Your CashCard is not a credit card or a cash amount, and cannot be converted into cash. You will need to contact iloan to activate the loan- information on how to do that is on the CashCard. Loan drawdown is subject to the lender approval under the terms of the loan. To the extent permitted by law, we do not warrant that the CashCard can be downloaded, or that it will be available, fully functional or error free at all times.

9. Privacy and Use of Your Information

We will collect, use, disclose and store your personal information in line with our Privacy Policy. This includes sharing relevant information with lenders and credit reporting agencies for the purposes of assessing and processing your application and managing any resulting loan. Please read our Privacy Policy for full details. 

10. Acceptance of This Scope of Service

By engaging iloan New Zealand to assist with vehicle finance, you acknowledge that you have read, understood, and accept the services we describe above.

iloan NZ Vehicle Finance Division Service General Terms & Conditions

We provide our vehicle finance services described above to you on the general terms and conditions below. These general terms and conditions, together with the service information, other terms and conditions above, and our Privacy Policy, are the agreement between you and us for the services we provide to you (the “Agreement”).  In these terms references to:

·       “you” or “your” are to our client, being the person(s) who applies to access our services.

·       “we”, “us” or “our” are to iloan NZ Ltd.

·       “services” are to our services described above and on our website.

1. Fee: We will charge you a document fee for our services, which will be added to the loan you take out and will be paid to us directly by the lender.  The document fee will be disclosed to you before you take out the loan.

2. Your acknowledgements:  You agree and confirm that, at all times:

a. you shall promptly provide us with all information (including updated information) that we reasonably request;

b. all information you supply to us and lenders is accurate, complete and up-to-date;

c. we do not check or verify that the information you provide to us or a lender is accurate, up-to-date or complete and, if we do, the check or verification may not be complete or identify issues.

3. Marketing: You agree that we may, from time to time, send you information, updates, and marketing communications relating only to our business to the email address you provide to us. The may opt out of receiving any such communications at any time by using the unsubscribe facility provided or by contacting us directly.

4. Responsibility

a. You and we agree that, if you are in trade, you are acquiring our services in trade and that the Consumer Guarantees Act 1993 does not apply to you and that it is reasonable that it does not apply. 

b. No part of the Agreement is intended to have the effect of contracting out of your rights under the Consumer Guarantees Act 1993, except to the extent permitted by law.

c. To the maximum extent allowed by law, any liability of a party under the Agreement to another will, whether arising in contract, tort (including negligence), equity or otherwise, be limited to direct loss only, excluding any consequential loss or loss of profit, income or saving.

d. We are not responsible for lender decisions, delays or errors.

5. General matters

a. Our Services are provided, and obligations are owed, only to you and do not extend to any other person including family members.

b. When you are more than one person, your warranties, agreements, obligations and liabilities under this Agreement shall be joint & several (that is, you are all responsible under this Agreement in relation to our services).

c. This Agreement is the whole agreement between you and us and replaces anything we may have earlier discussed or agreed. 

d. You shall not assign or transfer any of your rights or obligations under the Agreement

e. You and we both need to agree before any change can be made to the Agreement.

f. Any waiver given by your or us is only effective if given in writing.